Portsmith Network Card PS6HVE User Manual

User Guide  
Portsmith Ethernet Cradle  
Model Numbers: PS6PM5E, PS6SPM5E-6 & PS6HVE  
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Contents  
Introduction About the Portsmith Ethernet Cradle  
Minimum Requirements  
4
4
4
Optional  
Chapter 1  
Chapter 2  
Preparing to Use the Portsmith Ethernet Cradle  
Connect the Ethernet Cradle to a Network  
LED Indicators  
5
5
5
Using the Portsmith Ethernet Cradle  
6
6
7
7
8
8
9
9
9
Installing & Using the Portsmith Cradle Driver  
Operation of the Portsmith Cradle Driver  
Status and Configuration Screen  
Using the Portsmith Ethernet Cradle to HotSync  
Using the Portsmith Ethernet Cradle for Network Connection  
Install and Configure Network Synchronization Software  
Install Server-based Synchronization Software (Optional)  
Supported Software  
Chapter 3  
Troubleshooting  
10  
Troubleshooting Matrix  
Technical Support  
10  
11  
Appendix A Glossary of Terms  
12  
Appendix B Warranties and Other Product Information  
Hardware Warranty  
13  
13  
14  
15  
16  
16  
Software Warranty  
Software License Agreement  
Regulatory Information  
FCC Statement  
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Introduction  
About the Portsmith Ethernet Cradle  
The Portsmith Ethernet Cradle is a network connectivity accessory for Palm OS™  
PDA's. Through our Ethernet Cradle, users can download or synchronize with corporate  
network data, server-resident data, or access a live Internet connection. This user guide  
provides an overview of setting up and using the Portsmith Ethernet Cradle.  
In addition to accessing data and the Internet, the Portsmith Ethernet Cradle also provides  
recharging capabilities on applicable handheld models.  
Minimum Requirements  
The following minimum requirements must be met for your network, PDA, and desktop  
computer:  
Dynamic host configuration protocol (DHCP) server configured and operational  
on the network  
10 Mbps or 10/100 Mbps auto-sensing network connection  
10BaseT Ethernet cable  
PDA running the Palm Operating System  
Palm M500 or M505 if you have the PS6PM5E Cradle  
Handspring Visor, Visor Deluxe, Visor Platinum if you have the  
PS6HVE Cradle  
The AC power adaptor for Portsmith Ethernet Cradle  
Portsmith Ethernet Cradle  
A desktop computer with HotSync Manager® installed and configured to use a  
local serial or USB synchronization cradle. This computer must also have a web  
browser and Internet access.  
Optional  
HotSync® Desktop installed on the user’s networked desktop computer. This is  
one method for the PDA to synchronize with the desktop computer over the  
network.  
Other third party desktop synchronization software which supports network  
synchronization such as PumaTech Intellisync® installed on both the PDA and  
the desktop computer. These applications provide alternate methods to  
synchronize the PDA with the desktop computer over the network.  
Server-based synchronization software such as XTNDConnect® Server or  
HotSyncServer installed on both the network and the PDA.  
Internet applications such as, PalmScape, MultiMail or AvantGo can be  
installed on the PDA and used to communicate through the Portsmith Ethernet  
Cradle to an Internet connected network.  
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Chapter 1  
Preparing to Use the Portsmith Ethernet  
Cradle  
Installation Overview  
Before using the Portsmith Ethernet Cradle, you and your network system administrator  
must properly configure your hardware and software. Below is a summary of the steps  
required for proper configuration. This chapter provides details about each step listed  
below.  
Connect the Ethernet cradle to the network.  
Install and configure the Portsmith Cradle Driver on your PDA.  
Install and configure network synchronization software or Internet  
communication software.  
Connect the Ethernet Cradle to the Network  
To use the Ethernet cradle, it must be connected to a 10Base-T or 10/100Base-T Ethernet  
network that is setup for TCP/IP communication and DHCP configuration.  
To connect the Ethernet cradle to the network:  
1. Connect one end of a 10Base-T Ethernet cable to the RJ45 connector on the back  
of the Ethernet cradle.  
2. Connect the other end of the Ethernet cable to an active 10/100Base-T Ethernet  
network connection.  
3. Connect the round plug of the AC adaptor cable into the AC adaptor connector  
jack on the back of the Ethernet Cradle, then plug the AC adaptor into a standard  
electrical outlet.  
NOTE: DHCP services must be available to assign the Ethernet cradle an IP address, a  
gateway IP address, a subnet mask, and a DNS server.  
Once connected to a network and a power supply, the Ethernet cradle continuously  
attempts to establish a link with the local DHCP server to collect network parameters and  
obtain an IP address. You can monitor this querying process, which continues until  
proper configuration is achieved, by observing the operational indicator LEDs on the  
RJ45 Ethernet connector on the back of the Ethernet cradle. See the table on the  
following page for a description of LED indicators.  
LED Indicators  
LED color and behavior  
Amber at half brightness  
Amber blinking  
Indication  
Power on  
Querying the DHCP server to collect  
network parameters  
Amber at full brightness  
Green at half brightness  
Green blinking  
Network configuration data received  
Network link established  
Data being transmitted  
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Chapter 2  
Installing and Using the Portsmith Cradle  
Driver on Your PDA  
The Portsmith Cradle Driver must be installed and configured on the PDA before the  
PDA can communicate through the Ethernet cradle. The Portsmith Cradle Driver  
automatically detects if the PDA is in the Portsmith Ethernet Cradle and automatically  
configures the PDA for TCP/IP communication over the attached Ethernet network.  
Installing the Portsmith Cradle Driver  
The Portsmith Cradle Driver is named PSCradle.prc. This driver may be downloaded  
from the Portsmith web site on the Internet with the following steps.  
1. On a PC configured for HotSync® Manager local synchronization through a  
serial or USB synchronization cradle, open the web browser.  
2. In the address bar of the web browser, enter the following address:  
3. When the web page appears, select the appropriate model of cradle and PDA.  
4. Select the link to download the Portsmith Cradle Driver (PSCradle.prc)  
5. Your web browser should prompt you to either open or save the file. Select the  
open option.  
6. If HotSync® Manager is configured for more than one PDA, the HotSync®  
Install Tool will prompt you to select where to install the file. Select the identity  
associated with the PDA where you want to install the driver.  
7. If you wish to enable the PDA to synchronize over the network with this  
desktop machine, you must enable network mode in HotSync® Manager. On a  
Windows® computer, this can be done by right clicking on the HotSync® icon  
in the Windows® system tray. If the “Network” option is not checked, Select it  
by clicking on “Network” in the menu.  
8. Perform a local synchronization between the desktop computer and the PDA  
where you want to install the driver. This is done by placing the PDA in the  
local HotSync® cradle and pressing the HotSync® button. When the  
synchronization completes, the driver will be installed on the PDA.  
Tip: You can also install the Portsmith Cradle Driver on a PDA by beaming it from  
another PDA on which it has already been installed.  
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Operation of the Portsmith Cradle Driver  
The Portsmith Cradle Driver is designed to provide seamless TCP/IP connectivity without user  
intervention. The driver automatically provides the following functions:  
Detection of the PDA’s presence in a Portsmith Ethernet  
Cradle.  
Configuration of the PDA to provide TCP/IP  
communication over the attached Ethernet network. This  
includes IP address, subnet mask, default gateway, and  
DNS server.  
Session termination upon removal from the cradle.  
Connection and docking status information and visual  
feedback.  
Optional synchronization upon insertion into the cradle.  
Optional network connection establishment upon  
insertion into the cradle.  
Preservation of modem communication settings, if set.  
Upon insertion into the Ethernet cradle, the Driver will briefly  
display the splash screen shown below while it is configuring the  
communication session. This is visual confirmation that the PDA is  
docking with the cradle.  
The Status and Configuration Screen  
The driver’s status and configuration form may be viewed by selecting the PSCradle  
icon in the Palm Application Launcher  
The items on this screen are described below:  
Cradle Status:  
. The following form will be displayed.  
This item shows if the Driver has detected the PDA’s presence in a  
Portsmith Ethernet Cradle.  
Docked: The PDA is currently in a Portsmith Ethernet  
Cradle.  
Undocked: The PDA is not currently in a Portsmith  
Ethernet Cradle.  
Connection Status:  
This item shows the status of the connection to the Portsmith  
Ethernet Cradle  
Active: There is currently a connection established.  
Inactive: The connection is not currently established.  
Disconnecting: The connection is being terminated.  
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Firmware Ver:  
If the PDA is in a Portsmith Ethernet Cradle, this will show the current firmware version  
installed on the Portsmith Ethernet Cradle.  
Driver Ver:  
The current version of the Portsmith Cradle Driver on the PDA.  
Driver Mode:  
This item allows the user to configure the current mode of the Portsmith Cradle Driver.  
Enabled: The driver is enabled and will configure the TCP/IP communication  
session when it detects the PDA’s presence in a Portsmith Ethernet Cradle. In  
this mode, the driver does not actually open the TCP/IP session until an  
application tries to communicate over TCP/IP. This behavior preserves battery  
life. It is the default configuration of the driver  
Disabled: The driver is disabled. It will perform no activity while in this mode.  
Automatic HotSync: This mode is the same as the Enabled mode except the  
driver simulates the press of the cradle’s HotSync button when the driver detects  
the PDA’s presence in the Portsmith Ethernet cradle.  
Automatic Connect: This mode is the same as the Enabled mode except the  
driver opens the TCP/IP connection upon cradle presence detection rather than  
waiting for an application to attempt to communicate over TCP/IP. Some  
applications require this behavior. (Note: This mode can drain the batteries of  
Alkaline battery powered PDAs. )  
Configuration Panel: This mode is the same as the Enabled mode except the  
driver will display its configuration form when the cradle is detected.  
PDA Functionality Buttons:  
Connect: Establish a connection.  
Disconnect: Disconnect the current connection.  
HotSync: Perform a HotSync. If the connection isn't currently established, it  
will establish a connection first.  
Using the Portsmith Ethernet Cradle to HotSync  
Once the PDA has been docked with a Portsmith Ethernet Cradle, there are three  
different ways that you can HotSync over the network.  
1. Pressing the button on the Portsmith Ethernet Cradle itself, or  
2. Tapping the HotSync Icon  
PDA, or  
from the Palm Application Launcher  
on the  
3. Tapping the HotSync Button in the Portsmith Cradle Driver.  
Using the Portsmith Ethernet Cradle for a Network  
Connection:  
Once the PDA has been docked with a Portsmith Ethernet Cradle, there are three  
different ways that you can utilize the network connection. After the connection has been  
established, you may use any application that requires a network connection.  
1. Go into PSCradle  
"Connect" button or  
from the Palm Application Launcher  
and tap the  
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2. Go to the Network section of the Preference Panel  
from the Palm  
Application Launcher and tap the "Connect" button or,  
3. Go into the application you wish to use, most applications attempt to connect  
using the current settings. The current settings have been set to work with the  
Portsmith Ethernet Cradle when it was inserted.  
Install & Configure Network Synchronization Software  
Before the Portsmith Ethernet Cradle can be used to perform a Network Synchronization,  
third party synchronization software must be installed on both the desktop computer and  
the PDA that will be synchronizing with it. The software locates the desktop computer on  
the network being accessed via the Portsmith Ethernet Cradle.  
NOTE: You might need the assistance of your network system administrator to install  
the software on your desktop.  
To configure network synchronization:  
1. Follow the software manufacturer's installation instructions to install the software  
on the desktop computer and the PDA.  
2. Make sure the synchronization software is set up for use on a network.  
3. Make sure the appropriate user name is selected in the synchronization software.  
4. Place the PDA in the cradle attached to the local PC and press the  
synchronization button. This operation records network information about the  
desktop computer on the PDA. With this information, the PDA can locate the  
computer when a synchronization operation is performed over the network.  
NOTE: To perform any synchronization with the desktop computer using the Portsmith  
Ethernet Cradle, the desktop computer must be on, the desktop synchronization software  
must be running, and the software must be set up for network use.  
Installing Server-based Network Synchronization  
Software  
To configure server synchronization, follow the manufacturer's installation instructions to  
install the software on the server and the PDA(s).  
The Portsmith Ethernet Cradle is designed to support any software that uses standard  
TCP/IP on the Palm Operating System. The Cradle’s function has been verified with the  
applications listed below. For instructions on using and troubleshooting the software on  
your PDA or computer, see the software manufacturer’s installation documentation.  
Server-based Synchronization Software  
HotSyncServer  
XTNDConnect Server  
Network Synchronization Software  
HotSync Manager  
Intellisync  
Network Software  
PalmScape  
MultiMail  
AvantGo Client  
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Chapter 3  
Troubleshooting  
Use the table below to identify and correct problems you might encounter when setting  
up or using your Portsmith Ethernet Cradle.  
Troubleshooting Matrix  
Problem  
Solution  
The amber LED remains dark Make sure the power supply is securely  
when the Ethernet cradle is  
plugged in.  
connected and receiving power.  
The amber LED blinks  
continuously,  
Make sure a DHCP server is configured and  
operational on the network to which the  
Ethernet cradle is connected.  
The amber LED is fully lit,  
but no synchronization took  
Remove the PDA from the Ethernet cradle  
and reinsert it, making sure it is gently but  
place, and the green LED did firmly seated in the Ethernet cradle. Press the  
not blink,  
synchronization button.  
The green LED remains dark.  
Confirm that the Ethernet cable is a straight-  
through (or feed-through) cable.  
Confirm that the Ethernet cable is properly  
connected to the cradle and to a functioning  
10 or 10/100 Mbps auto-sensing network  
device.  
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Technical Support  
For additional information, refer to the FAQ List in the Support Section at  
support via e-mail at: [email protected] or directly by phone at  
(208) 395-1300. Please provide the following information:  
Your name, email address, and  
phone number  
Portsmith Ethernet Cradle model  
number  
Portsmith Ethernet Cradle serial  
number  
PC make, model, and operating  
system  
PDA make and model  
Server software  
Synchronization software  
Detailed problem description  
name and version  
NOTE  
You can find the Portsmith Ethernet Cradle serial number on the label on the bottom of  
the Cradle.  
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Appendix A  
Glossary of Terms  
Desktop Computer: A PC or Laptop where information resides that you perform a HotSync with  
using a USB or serial cradle.  
DHCP Server: An acronym for Dynamic Host Configuration Protocol. A server that assigns an IP  
Address to the Portsmith Ethernet Cradle so it can access the Internet and the network.  
DNS Server: Domain Naming System, converts host names (URL’s) into internet addresses.  
Gateway IP Address: IP address for the server that transfers data between networks.  
IP Address: Internet Protocol Address, used to identify your Portsmith Ethernet Cradle from other  
devices on the network.  
Local Synchronization: A synchronization using a USB or Serial Cradle directly connected to a  
Desktop Computer.  
Network Synchronization: Synchronization with a Desktop Computer on the network.  
PDA: Personal Digital Assistant, specifically Palm's m500/505, or Handspring's  
Visor/Deluxe/Platinum.  
Portsmith Cradle Driver: A utility to aid in configuring a PDA for use with the Portsmith Ethernet  
Cradle.  
PSCradle.prc: The filename of the Portsmith Cradle Driver.  
Server-based Synchronization: Synchronization with a server that is attached to the network.  
Subnet Mask: Used by networked devices to determine whether any given IP address is on the local  
network or outside the local network.  
TCP/IP: Transfer Control Protocol/Internet Protocol, a standardized method of data communication  
over the Internet.  
- 12 -  
 
Appendix B  
Warranties and  
Other Product Information  
Hardware Warranty  
Portsmith, Inc. warrants this product against defects in materials and workmanship to the  
purchaser for a period of two (2) years from the date of shipment. This warranty is  
limited to a repair or replacement of the product. To obtain warranty service, the  
purchaser must first call Portsmith, Inc. for an RMA number, then return the product to  
Portsmith, Inc. for repair or replacement.  
Purchaser shall prepay shipping charges for products returned to Portsmith, Inc.  
Portsmith, Inc. will pay for return of the products to purchaser, except that purchaser  
shall pay all shipping charges, duties, and taxes for products returned to Portsmith, Inc.  
from a country other than the United States.  
Portsmith, Inc. makes no other warranty of any kind with regard to this material.  
Portsmith, Inc. shall not be liable for errors contained herein or for incidental or  
consequential damages in connection with the furnishing, performance, or use of this  
material.  
Within thirty (30) days of receipt should the product fail for any reason other than  
damage due to customer negligence; purchaser has the right to return the product for a  
full refund of the purchase price. If the purchaser wishes to upgrade or convert to another  
Portsmith, Inc. product within the thirty (30) day period, purchaser has the right to return  
the product and apply the full purchase price toward the purchase of the other product.  
Any other return will be subject to Portsmith, Inc.’s existing restocking policy.  
PORTSMITH, INC. WARRANTS THAT THIS PRODUCT IS NEW OR HAS  
BEEN REMANUFACTURED TO MEET NEW STANDARDS USING NEW  
OR SERVICEABLE USED PARTS. PORTSMITH, INC. MAKES NO OTHER  
WARRANTY, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO  
THIS PRODUCT. PORTSMITH, INC. SPECIFICALLY DISCLAIMS THE  
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE.  
Some states or provinces do not allow limitations on how long an implied warranty lasts,  
so the above limitation or exclusion may not apply to you.  
THE REMEDIES PROVIDED HEREIN ARE CUSTOMER’S SOLE AND  
EXCLUSIVE REMEDIES. IN NO EVENT SHALL PORTSMITH, INC. BE LIABLE  
FOR ANY LOST PROFITS, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR  
CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR  
ANY OTHER LEGAL THEORY  
- 13 -  
 
Software Warranty  
This warranty applies only to software products. The warranty for hardware products is  
described elsewhere.  
Portsmith, Inc. does not warrant that the operation of the program will meet your  
requirements or be error free. The program is provided “AS IS” without warranty of any  
kind. The entire risk as to the quality and performance of the program is with the  
purchaser. If the program proves defective or inadequate, purchaser assumes the entire  
cost of servicing or repair.  
Portsmith, Inc. makes no other warranty, either expressed or implied, with respect to this  
product. Portsmith, Inc. specifically disclaims the implied warranties of merchantability  
and fitness for a particular purpose.  
Some states or provinces do not allow limitations on how long an implied warranty lasts,  
so the above limitation or exclusion may not apply to you. However, any implied  
warranty of merchantability or fitness is limited to the ninety (90) day duration of this  
written warranty.  
Purchaser’s exclusive remedy shall be the replacement of defective media which is  
returned to Portsmith, Inc. If Portsmith, Inc. is unable to replace the media within a  
reasonable amount of time; the purchaser may terminate this agreement by returning the  
program and all copies, documentation and proof of purchase for a refund of the purchase  
price.  
THE REMEDIES PROVIDED HEREIN ARE CUSTOMER’S SOLE  
AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL PORTSMITH,  
INC. BE LIABLE FOR ANY LOST PROFITS, DIRECT, INDIRECT,  
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES,  
WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER  
LEGAL THEORY  
- 14 -  
 
Software License Agreement  
IMPORTANT  
Before installing the software, please carefully read this License Agreement.  
Installation indicates your acceptance of the terms and conditions of this  
License. If you do not agree with these terms and conditions, you should return  
the software, and your money will be refunded.  
License Agreement  
This license permits you to  
1. Use this software in the conduct of business without limit when the software is  
used with the Portsmith Ethernet Cradle.  
2. Copy the software onto any PDA connected to a Portsmith Ethernet Cradle.  
You are not permitted to...  
1. Make modifications to any portion of this software product.  
2. Merge this software product or any portion of it into another program or product.  
3. Decompile, reverse engineer, disassemble or otherwise reduce the software to a  
human-perceivable form.  
Warranties  
All warranties are governed by the “Software Limited Warranty” included in this  
document.  
NOTE:  
BY INSTALLING THE SOFTWARE, YOU A CKNOWLEDGE THAT YOU HAVE  
READ THIS A GREEMENT UNDERSTAND ITAND AGREE TO BE BOUND BY  
ITS TERMS AND CONDITIONS. YOU FUR THER A GREE THAT IT IS THE  
COMPLETE AND EXCLUSIVE STATEMENT OF THE A GREEMENT BETWEEN  
US AND SUPERSEDES ANY PROPOSAL OR PRIOR A GREEMENT EITHER  
ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US  
RELA TING TO THE SUBJECT MATTER OF THIS A GREEMENT YOU FURTHER  
A GREE THA TIF PORTSMITH, INC IS REQUIRED TO ENGA GE  
INANYPROCEEDING, LEGAL OR OTHERWISE, TO ENFORCE ITS RIGHTS  
UNDER THIS A GREEMENT PORTSMITH, INC. SHALL BE ENTITLED TO  
RECOVER FROM LICENSEE, IN ADDITION TO ANY OTHER SUMS DUE,  
REASONABLE ATTORNEY FEES, COSTS AND DISBURSEMENTS  
- 15 -  
 
Regulatory Information  
FCC Statement  
This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential installation. This  
equipment generates, uses, and can radiate radio frequency energy and, if not installed  
and used in accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off and on, the  
user is encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced radio or television technician for help.  
Portsmith, Inc. is not responsible for radio/TV interference caused by using unauthorized  
cables or by making unauthorized changes to this equipment.  
European Union Notice  
Products with CE marking comply with both the EMC Directive (89/336/EEC) and the  
Low Voltage Directive (73/23/EEC) issued by the Commission of the European  
Community.  
Compliance with these directives implies conformity to the following European Norms  
(in brackets are the equivalent international standards):  
EN55022 (CISPR 22) - Electromagnetic Interference  
EN50082-1 (IEC801-2, IEC801-3, IEC801-4) - Electromagnetic Immunity  
EN 60950 (IEC60950) - Product Safety  
- 16 -  
 
VCCI Notice  
This is a Class B product, to be used in a domestic environment, based on the Technical  
Requirement of the Voluntary Control Council for Interference from Information  
Technology Equipment (VCCI). If this is used near a radio or television receiver in a  
domestic environment, it may cause radio interference. Please install and use the  
equipment according to the instruction manual.  
CAUTION  
Changes or modifications not covered in this user guide must be approved in writing by  
the manufacturer Regulatory Engineering Department. Changes or modifications made  
without written approval may void the user authority to operate this equipment.  
Portsmith, Inc.  
960 Broadway  
Suite 300  
Boise, ID 83706  
USA  
Telephone:  
(888) 293-1302 Toll-Free in the U.S. or  
(208) 395-1300 from outside the U.S.  
Fax:  
(888) 501-8086 Toll-Free in the U.S. or  
(561) 619-5810 from outside the U.S.  
- 17 -  
 

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